Call Center Business Continuity

Prepare for Failures, Recover quickly and bounce back faster with Contact Center Business Continuity and Disaster Recovery

Build a Secure and Flexible Call Center with Ameyo Platform

Applications Security

Get enterprise-grade security features and best practices to address vulnerabilities.

Regulatory Compliance

Implement capabilities to ensure complete compliance to adhere to contact center regulations.

Conversation Framework

Capture, group and preserve contextual interactions over multiple media.

Looking for a Scalable and Robust Call Center Platform?

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High Availability

Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.

Disaster Recovery

Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.