Omni-Channel Conversations for different Business Objectives
Build a Secure and Flexible Call Center with Ameyo Platform
Get enterprise-grade security features and best practices to address vulnerabilities.
Implement capabilities to ensure complete compliance to adhere to contact center regulations.
Capture, group and preserve contextual interactions over multiple media.
Looking for a Scalable and Robust Call Center Platform?
Capture the Context
Automatically merge interactions over multiple channels into one conversation. Capture the Interactions with Customers on Voice, Email, Chat, Social and other Channels as Conversations. Assign, Track and Manage Conversations to achieve different business objectives.
Stitch the omnichannel journeys with the Conversation Framework. Digital customer journeys will involve channels such as communities, product reviews, blog comments or App Store reviews. Easily extend all Ameyo Products to include channels relevant to your business with Standardized APIs, SDKs and Widgets.
Independent and Scalable
Choose the channels for conversations relevant to your business objectives. The out-of-the-box channels with the Conversation Framework include Voice, Email, Webchat, Mobile, Facebook, Twitter, Messenger, Twitter DM, LINE, Viber, Wechat.
The Ameyo Advantage
Leader in Customer Experience & Contact Center Solutions
Honorable Mention in Gartner Magic Quadrant for 3 Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014