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Ameyo and Exotel Announce Merger

Using Truecaller’s brand identity solutions provided by Ameyo, we were able to increase our overall connect rate by 7-8%.

Bidwan Barpanda

AGM- Digital Marketing
Dr. Batra’s


Dr. Batra's Homeopathy
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Use Case

Truecaller’s Verified Business Solution

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Region

India
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Industry

Healthcare

About Dr. Batra's Homeopathy

Dr. Batra's is amongst World's largest homeopathic chain of clinics dedicated to the practice of classical homeopathy and conducting continuous medical education for the in-house doctors. They are committed to offering the best of quality treatment and have set up international standards in homeopathic practice. The chain has grown from just a single clinic in Mumbai to over 222 clinics in India, Bangladesh, UAE, and UK, with 400 doctors & having over 1 million patients treated so far. 

Challenges

  • To represent the right brand identity
  • To stand out from the noise of unverified calls
  • To improve call connect rate
  • No provision to analyze reasons for spamming by the customers

Solutions

  • Improved brand identity
  • More trusted outbound calling
  • Increase in call connect rate  by 7 to 8%
  • Improved Business Productivity
  • Effective Spam Management

Ameyo helped Dr. Batra's Homeopathy

The Truecaller’s verified brand identity solution by Ameyo enabled Dr. Batra’s to protect their brand’s identity from spam activities. This solution provided them with a green-colored Caller ID and Verified Business Badge. As a verified business on Truecaller, Dr. Batra’s also got a verified tick mark and lock icon with their brand name, profile photo, and business vertical.