Frontier Utilities Gains New Business Insights with Ameyo
Region: United States of America
About Frontier Utilities
Frontier Utilities founded in 2008 is a retail electric provider serving all of deregulated Texas, dedicated to providing honest and innovative electricity solutions to homes or businesses. Frontier Utilities is dedicated to providing honest and innovative electricity solutions to lower energy cost. They offer flexible pricing plans for every lifestyle, and outstanding customer support to ensure the customer receives the best electricity service possible.
Ameyo helped Frontier Utilities
Ameyo provided a Centralized Information Management tool integrated with CRM that maintains customer information and interaction history facilitating the agent when dealing with the customer through a customized CRM interface. Along with the Payment and Collection processes, influx of routine queries was automated through IVR system, thereby allowing the agents to focus on core business. Ameyo delivered a flexible and scalable CIM tool that enabled Frontier to scale as per evolving business requirements.