This is an insurance company, licensed by the Central Bank of Bahrain. With a 360° coverage of insurance, the company is strongly committed to providing a range of products under retail and corporate insurance.
Siloed Communication Channels
No sync between interaction channels for query handling
Inefficient process for handling misled calls at IVR level
Improved Query Handling
Informed Customer Insights
Improved Agent Productivity
Strongly Integrated CRM
Before connecting to Ameyo, the company was facing monitoring and reporting issues for missed queries, abandoned calls, and misled calls at IVR level. Aligned with their specific requirements, Ameyo offered an all-in-one solution responsive to their needs.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.