With a network of 47 well-equipped fitment
centers in Kenya, Rwanda, Tanzania, and
Uganda, the company is one of the largest
chains of auto part sales and fitment centers
in the African continent.
Siloed Communication Channels
Disintegrated CRM and engagement platform
Limited Interaction Channels
Fragmented Customer Information
Omnichannel Interactions via customer-preferred channels
Higher Conversion Rate
Reduced TAT for customer queries
Better hold and visibility of customer data
Seamless Customer Journey
In alignment with the requirements of the company, Ameyo offered an all-in-one solution responsive to their needs. The Transition to Ameyo from their existing disintegrated systems was a smooth, quick and on-time implementation.
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