Founded in 2015, the company is a tech-enabled used cars disruptor. It is India’s largest platform for buying and selling used cars with presence across more than 86 major cities in India. Unlike conventional buying and selling approaches such as classiﬁeds, It oﬀers the best prices in the fastest possible time, backed up with end-to-end expert assistance. Since its inception, the company has come a long way – from one oﬃce to more than 215 branches across 86+ major cities in India.
Low Lead Conversion Rate
High Response Time
High Average Handling Time and Turnaround Time
Low Connect Rate
Ineﬃcient Dialer with Manual Overheads
Improved Call Connect Rate
Enhanced Customer Insights
Improved Lead Conversion
Strongly Integrated CRM
Better Visibility on Customer Insights
Aligned with the company’s requirements, Ameyo oﬀered an all-in-one solution responsive to their needs. Before their transition to Ameyo, the company was using a dialer software which was unable to fulﬁll their expectations of a uniﬁed view of customer information and interactions. Also, the auto-dialing functionality was not up to the mark and it led to a low call connect rate.
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