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The Story Behind Success of 3 BPOs

Winning in Customer Engagement

The business process outsourcing (BPO) industry is one of the most rapidly growing sectors in the world. As per a report “the business process outsourcing market size has the potential to grow by US$76.90 billion during 2020–2024”. This booming industry offers tremendous opportunities for businesses and workers alike.

In the world of business process outsourcing (BPO), customer engagement is key to success as customers are the lifeblood of any business, and keeping them happy is essential for the organization.  

In this e-book we have discussed the success stories of 3 BPOs that are Globiva, iMarque, Transact Global, how they have grown their business and improved numbers using Ameyo’s Solutions. 

The numbers of successful BPO:-

  • Globiva: Conversion Increased by 12-15%
  • iMarque Solutions: Operational cost cut down by 25% 
  • Transact Global: Connect rates improved by 95%

Is your BPO ready for a success story? Book a demo now

The Story Behind Success of 3 BPOs