Webinar

Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience

Resources > Webinars > Chatbots to Automate Support

Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.

Gartner predicts that by 2020, a customer will manage 85% of the relationship with an enterprise without interacting with a human. The demand for intelligent Self Service applications are on the rise, with Customer Service departments undergoing a major overhaul to build automated, yet humanized Customer Experience using Artificial Intelligence and Machine Learning technologies.  
In this much-awaited CX Webinar, you're about to learn:
  • How to Use AI-powered Chatbots to Improve Your Customer Experience
  • How to Automate Frequently Asked Customer Queries and Decrease AHT by 10%
  • How to Increase Customer Satisfaction using Customer Mood Indicators
  • Challenges of Integrating AI into your Customer Experience Strategy

Watch Webinar Now!

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Know Our Speakers

Karan Priyanku Sarma

Head-Customer Service & CRM
Grofers

Prince

Prince Singh

AVP Technology
Ameyo