Artificial Intelligence for Customer Experience | Chatbots to Automate Support | Customer Service Automation

Webinar

Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience

Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.
 
Gartner predicts that by 2020, a customer will manage 85% of the relationship with an enterprise without interacting with a human. The demand for intelligent Self Service applications are on the rise, with Customer Service departments undergoing a major overhaul to build automated, yet humanized Customer Experience using Artificial Intelligence and Machine Learning technologies.  

In this webinar, you'll learn:

  • How to Use AI-powered Chatbots to Improve Your Customer Experience
  • How to Automate Frequently Asked Customer Queries and Decrease AHT by 10%
  • How to Increase Customer Satisfaction using Customer Mood Indicators
  • Challenges of Integrating AI into your Customer Experience Strategy

Meet Our Speakers

Karan

Karan Priyanku Sarma

Head-Customer Service & CRM
Grofers

Prince

Prince Singh

AVP Technology
Ameyo