conversation20-Southern-Africa

WEBINAR

Challenging pandemic with Digital to drive business growth

  • Sep 22, 2020
  • 11:30 AM Southern Africa Time
    3:00 PM India Time

Digital CX Strategies to Rise Above the Pandemic

As businesses continue to redefine their customer experience in the light of the COVID-19 pandemic, we are seeing a shift towards Digital channels. However, that doe not take away from the increasing value of human  to human interaction with limited physical touch. 

Join our experts at the webinar as they discuss the transformation of customer experience for the Southern African business – across Collections, Digital Sales and Customer Service with Remote Contact Centers.

  • Importance of Human to Human Conversations and Engagement for thriving businesses in current times.
  • Enabling Customer Experience, Collections and Digital Sales with Remote Contact Centers
  • Challenges & Solutions in the post-pandemic world

OUR SPEAKERS

Arno-Slabbert

Arno Slabbert

Telecommunications Consultant
South Africa

rinos

Rinos Mautsa

Director
Tech24 Group

sachin-bhatia

Sachin Bhatia

Co-founder
Ameyo

Director of Business Operations – Dalex