Challenging Pandemic With Digital To Drive Business Growth
Digital CX Strategies for Rising Above the Pandemic
As businesses continue to redefine their customer experience in the light of the COVID-19 pandemic, we are seeing a shift towards digital channels. However, that does not take away from the increasing value of human to human interaction with limited physical touch.
Join our experts at the webinar as they discuss the transformation of customer experience for the Southern African businesses – across Collections, Digital Sales, and Customer Service with Remote Contact Centers.
- Importance of Human to Human Conversations and Engagement for thriving businesses in current times
- Enabling Customer Experience, Collections and Digital Sales with Remote Contact Centers
- Challenges & Solutions in the post-pandemic world