ameyo&uniphore

Jointly Presents

conversation20-JAPAC
WEBINAR

Contact Centers and Conversational AI - The key to thriving in the Contactless world

  • 20th AUG 2020
  • 02:00 PM PHT | 11:30 AM IST

OUR SPEAKERS

Ravi Saraogi

Co-founder and CEO
Uniphore Software Systems

Kalidas-Ghose

Kalidas Ghose

Vice Chairman and CEO
FE Credit

sachin-bhatia

Sachin Bhatia

Co-founder
Ameyo

Conversational AI - Reconstructing CX in the Contactless World

As businesses continue to re-plan, revise, rebuild and reboot to stay ahead of the pandemic and prepare for the new normal, this webinar is going to a deep dive into CX strategy discussing Remote Contact Centers and Conversational AI. Because customers  hold the power to boost an organization’s journey back to the growth track.

Join our experts for deliberations on strategy and solutions for businesses rising to meet the CX challenges to surge ahead of the pandemic .

  • Importance of CX and Customer Engagement in the Pandemic era
  • How to enable Customer Experience with Remote Contact Centers and Conversational AI
  • How to create winning CX with omnichannel customer interactions
  • Evolution of Conversational AI in Remote Contact Centers
  • Best practices to Augment Humans with Conversational AI in Customer Service