Crystal Gazing: How BPOs need to Differentiate
Customer Engagement is changing faster than ever before and BPOs are challenged to bring different business models, Technology models, and talent to differentiate them from others.
Sachin Bhatia- CEO of Ameyo discussed about what are the changing trends and also shared learnings from various corridor discussions with various BPO leaders which they are adapting to lead the landscape and go beyond sustainability
