WEBINAR

Future is Remote: Deciphering the DoT Guidelines

  • Nov 24, 2020
  • 11:30 AM (IST)

Demystifying the DoT Guidelines - Impact on OSPs and Call Centers

The Department of Telecommunications (DoT)  has amended the Other Service Providers (OSP) compliance guidelines, thus allowing BPO employees to work permanently from home/any location. This provides an opportunity for BPOs & Contact Centers to reduce their operations cost by 10-15%, thus doubling their Gross Margin.

Join us on Nov 24th, for this live webinar, where Suresh V. Suryamurthy, CEO at iMarque Solutions, Navneet Gupta and Ashish Goyal, Co-founders at Globiva, and Sachin Bhatia, Co-founder at Ameyo will decipher the changes in guidelines and discuss how these changes in regulations are going to be beneficial for the BPOs and the Contact Center operations

Be an early mover while the rest are struggling to make the business sense out of it.

Key Takeaways from the webinar:

  • Highlights of this new DOT compliance guidelines for OSPs
  • Key differences between the old policy and the new one with examples
  • Impact for BPOs and Contact Centers