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How To Establish A Contact Center For Remote Agents In The Post COVID World

Overcoming the Pandemic Challenges with Remote Working

The COVID19 pandemic has transformed the way organizations do business –  with work from home becoming the new normal. However, what about the post pandemic world? How can companies future-proof themselves to ensure a consistently high levels of operations and productivity. Join us for the webinar, as our industry experts address some of these concerns and offer effective solutions.

Highlights of the Webinar:

  • How to setup a new remote contact center or migrate from an existing setup
  • Know how to effectively manage remote operations
  • Learn how to maintain high agent productivity and collaboration while working from home
  • How to use the right technology for remote monitoring and reporting
  • Ensuring enterprise-grade security and compliance