Powering the Customer Experience: The BFSI Spotlight
The current pandemic has forced everyone to go remote while no one was ready for that. The BFSI industry is the backbone of our economy and it’s very important them to meet the customer requirement and provide a better customer experience. In this webinar, subject matter experts and leaders from BFSI industry discussed how they handled the while working from remote, what are the challenges they have faced or how they are currently dealing with it.
Our speakers will be discussing:
- Remote/Hybrid Workforce
- Cloud Agility for Customer Experience
- Digital Sales & Collections
- Digital Customer Service
- AI-Based Customer Experience