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Webinar: Reduce Customer Service Costs with Knowledge Management

Webinar

Reduce Customer Service Cost by 20% with Knowledge Management

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In this webinar, you'll learn:

  • How Contact centers can benefit from Knowledge Management software?
  • How an integrated KMS can increase agent’s efficiency & productivity?
  • Impact of KMS on Average Handling Time, First Contact Resolution and Customer Satisfaction?

Meet Our Speakers

gaurav

Gaurav Singh

Sr. Manager – Product Marketing
Ameyo

rishu-kapoor

Rishu Kapoor

AVP, Business Development
KocharTech