customer-service-webinar

Webinar: Reduce Customer Service Costs with Knowledge Management

Webinar

Reduce Customer Service Cost by 20% with Knowledge Management

  • DECEMBER 19, 2019
  • 3 PM to 4 PM (IST)
  • 1:30 PM to 2:30 PM (UAE Time)
Home | Resources | Webinars | Reduce Customer Service Cost with Knowledge Management

In this webinar, you'll learn:

  • How Contact centers can benefit from Knowledge Management software?
  • How an integrated KMS can increase agent’s efficiency & productivity?
  • Impact of KMS on Average Handling Time, First Contact Resolution and Customer Satisfaction?

Meet Our Speakers

gaurav

Gaurav Singh

Sr. Manager – Product Marketing
Ameyo

rishu-kapoor

Rishu Kapoor

AVP, Business Development
KocharTech