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Great Place to Work - Certified

Reduce Customer Service Cost by 20% with Knowledge Management

In this webinar, you'll learn:

  • How Contact centers can benefit from Knowledge Management software?
  • How an integrated KMS can increase agent’s efficiency & productivity?
  • Impact of KMS on Average Handling Time, First Contact Resolution and Customer Satisfaction?

Meet Our Speakers

Gaurav Singh

Sr. Manager – Product Marketing Ameyo

Rishu

Rishu Kapoor

AVP, Business Development KocharTech