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Great Place to Work - Certified

User Boot Camp

Familiarize yourself with Ameyo Admin View for Voice Configurations

Who should attend?

  • Using Ameyo for Customer Service or Support Operations
  • Currently using Ameyo Version 4.0 (and above) or planning to upgrade in near future
  • Currently Working as Ameyo Admins or playing an active role in operations
  • Currently Playing an active role in driving process improvements involving Ameyo

In this session, we’ll look at

How to configure custom-made disposition codes

Steps to configure your business hours for a single and multi-location setup

Suggestions to manage the messages you want your customers to hear on IVR

Tips to handle after office hours voicemails

Meet Our Speakers

Bijit-Ghosh

Bijit Ghosh

Consultant – Pre Sales Ameyo

Surbhi-Mehta

Surbhi Mehta

Product Manager Ameyo