USER BOOT CAMP

Learn to stay on top of Call Center Operations with your Feature Phones

  • Oct 29, 2020
  • 09:30 AM GMT | 3:00 PM IST

Join our experts on the webinar as we discuss:

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Become an expert, on handling inbound and outbound calling using your simple handsets.

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Explore with us the best practices to use Ameyo’s portable agent workbench to connect with customers remotely.

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Know the nitty-gritty of monitoring the remote agents with segregated dashboards for infrastructure health and operational KPIs.

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Learn the tricks to maintain high agent productivity with live monitoring.

Join our webinar to learn the tips to deliver high-quality customer service and remote agent monitoring

Who should attend?

  • Using Ameyo for Remote Contact Center Operations.
  • Currently using Ameyo’s Mobile Application or phone agent solution for Working from Home.
  • Currently, working as Ameyo Supervisors/Agents or playing an active role in operations.
  • Currently playing an active role in driving process improvements involving Ameyo.

OUR SPEAKERS

abhishek

Abhishek Tripathi

Executive - Presales
Ameyo

shilpa

Shilpa Sharma

Executive - Presales
Ameyo

Ankit Kapoor

Manager - Product Management
Ameyo

Director of Business Operations – Dalex