User Boot Camp

Get the knack of personalizing Ameyo's Helpdesk Solution

24th Mar – Tuesday, GMT 08:30 AM to 09:30 AM

Who should attend?

  • Using Ameyo for Customer Service or Support Operations
  • Currently using Ameyo Version 4.0 (and above) or planning to upgrade in near future
  • Currently Working as Ameyo Administrators
  • Currently Playing an active role in driving process improvements involving Ameyo’s Helpdesk solution

Join us in this webinar to learn to tailor Ameyo's helpdesk solution to meet the needs of your business

Meet Our Speakers

Rahul-Zutshi-Pic

Rahul Zutshi

Director – Strategy and Marketing
Ameyo

Divya-Upadhyay

Divya Upadhayay

Sr. Manager – Product Management
Ameyo

In this session, we’ll look at:

Tips for Ameyo’s Ticketing Configurations to suit your business requirements.

Configuring custom patterns for ticket ids to have easier ticket identification.

Controlling agent ticket visibility with different campaign and user-level access rights options.

After Login Activties of agent and Agent privileges assignment.

Configuring different ticket states relevant to your business.