User Boot Camp
Get the knack of personalizing Ameyo's Helpdesk Solution
24th Mar – Tuesday, GMT 08:30 AM to 09:30 AM
Who should attend?
- Using Ameyo for Customer Service or Support Operations
- Currently using Ameyo Version 4.0 (and above) or planning to upgrade in near future
- Currently Working as Ameyo Administrators
- Currently Playing an active role in driving process improvements involving Ameyo’s Helpdesk solution
Join us in this webinar to learn to tailor Ameyo's helpdesk solution to meet the needs of your business
Meet Our Speakers
Director – Strategy and Marketing
Sr. Manager – Product Management
In this session, we’ll look at:
Tips for Ameyo’s Ticketing Configurations to suit your business requirements.
Configuring custom patterns for ticket ids to have easier ticket identification.
Controlling agent ticket visibility with different campaign and user-level access rights options.
After Login Activties of agent and Agent privileges assignment.
Configuring different ticket states relevant to your business.