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Ameyo and Exotel Announce Merger

User Boot Camp

Know inside out of Ticket Lifecycle in Ameyo

Who should attend?

  • Using Ameyo for Customer Service or Support Operations
  • Currently using Ameyo Version 4.0 (and above) or planning to upgrade in the near future
  • Currently working as Ameyo Agents
  • Currently playing an active role in customer experience improvements involving Ameyo’s Helpdesk solution

In this session, we’ll look at

Ticket creation and handling in the Omnichannel Ameyo Fusion CX

Ameyo’s Ticket operations to resolve faster and better

Using Ticket Dashboard filters

How to access ticket information in ticket details page

Meet Our Speakers

Divya-Upadhyay

Divya Upadhyay

Sr. Product Manager Ameyo

Gaurav D

Gaurav Singh

Sr. Manager – Product Marketing Ameyo