User Boot Camp

Know inside out of Ticket Lifecycle in Ameyo

24th Mar – Tuesday, GMT 08:30 AM to 09:30 AM

Who should attend?

  • Using Ameyo for Customer Service or Support Operations
  • Currently using Ameyo Version 4.0 (and above) or planning to upgrade in near future
  • Currently working as Ameyo Agents
  • Currently playing an active role in customer experience improvements involving Ameyo’s Helpdesk solution

Join us in this webinar where we will take you through effective ticket handling operations and filters to manage your tickets better.

Meet Our Speakers

Divya-Upadhyay

Divya Upadhyay

Sr. Product Manager
Ameyo

In this session, we’ll look at

Ticket creation and handling in the Omnichannel Ameyo Fusion CX
Ameyo’s Ticket operations to resolve faster and better
Using Ticket Dashboard filters
How to access ticket information in ticket details page