Our Timeline

Our Timeline
The Legacy of Excellence

A Front-runner In Innovation

Since its inception, Ameyo has been a front-runner in innovation and has always had a futuristic outlook with an aim to simplify customer interactions and overcome business challenges.

Over the years, our solution and services have been adopted by various enterprises and mid-sized organizations in the domain of contact center, collection, customer experience, case management among others. Our transgression into Chatbots and Artificial Intelligence (AI), the customer service channel of the future is an ode to our commitment to always stay ahead in the sphere of Customer Experience and Omni-channel Customer Solution.

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  •  

    2003-2005

    • Incorporation of Ameyo
    • The launch Of Dacx Ameyo Dialer
    • The launch of Ameyo Contact Center Suite
  •  

    2006-2007

    • 2006 Incorporation of Drishti-Soft Philippines
  •  

    2008-09

    • Web Callback application with Ameyo
    • Availability of Reportika ( Ameyo Reports) with Ameyo Contact Center Suite
  •  

    2010

    • The launch of First Intelligent Dialer - Ameyo PACE
    • Ameyo integrates with SugarCRM
    • The launch of Ameyo-on-Cloud 2.0
    • The launch of Ameyo PACE
    • The launch of Ameyo Care
  •  

    2011

    • The launch of Ameyo Chat 2.0
    • The launch of Ameyo 3.0
    • The launch of DNCIndia.com
  •  

    2012- 2013

    • The launch of Ameyo Stats Wallboard
    • Integration with all Major CRMs
    • Reached a customer base of over 1,500+
  •  

    2014 - 2015

    • The launch of Ameyo Emerge ( Cloud Contact Center)
    • The launch of Inside Sale Box (inside sales Software)
    • Mentioned in Gartner MQ 2015
  •  

    2016-2017

    • Launched Ameyo Fusion CX ( Customer Experience solution)
    • Launched Ameyo Omni ( Omni-channel Contact center software)
    • Launched Ameyo Collect (Contact Center Software for Collections and Banking)
    • Mentioned in Gartner MQ 2016 & 2017