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Chabots-Ready to Overtake Customer Service in a Big Way (Infographic)
Lately, if you have contacted with your broadband provider or your bank, there is a very good chance you may have interacted with a bot, rather than a h...
Re-Inventing Ticket Management System with AI
For a business or service provider, nothing is more painful than being slammed for slow and inactive customer support by their customers. And this is ev...