cloud call center

Why Cloud Contact Center is your Best Bet
Cloud adoption for contact centers has been on the rise in the last few years. It was further accelerated by the COVID-19 pandemic when contact centers ...
Flipkart
About Flipkart Flipkart went live in 2007 with the objective of making books easily available to anyone who had internet access. Today, they are present...
What, Why and How of Cloud Contact Center
Have you thought of upgrading your contact center? Are you still stuck with a traditional on-premise contact center solution? With the rapid growth in t...
How Cloud Based Call Center Software Reduces Training Time of Remote Agents
Today, many companies have started the practice of providing the option of working remotely to their employees. Due to the rising demand for working in ...