To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.
As messaging adoption continues to grow, Google’s Business Messaging Platform has become the easiest way for consumers to connect with their brands and increase lead conversion rates.
As businesses continue to redefine their customer experience in the light of the COVID-19 pandemic, we are seeing a shift towards Digital channels.
As businesses continue to re-plan, revise, rebuild and reboot to stay ahead of the pandemic and prepare for the new normal, this webinar is going to a deep dive into CX strategy discussing ….
The pandemic has changed the way organizations do business. Remote working, which was earlier thought of a challenge has now become the new way of life.
During this Pandemic, Customers are remote, Employees are remote, and Operations are remote. In this new normal, the challenges of running business are new, unprecedented,..
The COVID19 pandemic has transformed the way organizations do business – with work from home becoming the new normal.
There are many cloud contact center players available in the market. However, having a technology partner which can offer a locally hosted cloud solution is a cherry on the cake.