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To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.

Leverage the Power of an Omnichannel Customer Experience Strategy

Discover the True Potential of ‘Phygital’ Omnichannel Customer Experience. These Insider Click-to-Collect Strategies offer the Ultimate Competitive Advantage over.

Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience

Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.

The Digital Shift : Moving from Legacy Experience To Omnichannel Experience

Learn how changing contact center landscape is driving infrastructure modernization and transforming the Customer Experience in the African market.

Demystifying CX in BFSI with Omni-channel Contact Center

According to KPMG, the Contact Centers of tomorrow will become Customer Engagement Hubs with a primary focus on ...

Webinar – Digital Transformation in Healthcare

Healthcare is one of the fastest-growing sectors in India and it is expected to reach US$ 372 billion by 2022, with digital technology reforming the industry.