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Webinars

To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.

Building a 2020 strategy for an Omnichannel Contact Center

2020 is round the corner, and its time for Contact centers to plan towards redefining their customer experience strategy from start to finish.

Leverage the Power of an Omnichannel Customer Experience Strategy

Discover the True Potential of ‘Phygital’ Omnichannel Customer Experience. These Insider Click-to-Collect Strategies offer the Ultimate Competitive Advantage over.

Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience

Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.

The Digital Shift : Moving from Legacy Experience To Omnichannel Experience

Learn how changing contact center landscape is driving infrastructure modernization and transforming the Customer Experience in the African market.