Call Center Software for Enterprises in

Saudi Arabia

Solutions for All

All in one Customer Engagement Platform


Work from home solution for remote agents

mobile-call center

Full-stack contact center capabilities on mobile


Convert every interaction into a ticket

cloud-base-contact center

Scalable and flexible contact solution

helpdesk software

Intuitive and powerful helpdesk system


Automate your debt recovery


Conversational bots for virtual assistance


Omnichannel call center solution

Deliver a delightful customer service experience

For first contact resolution

Contact Center Software

Put an End to Your Contact Center Woes

Be Up and Running in No Time

Don’t let the legacy solutions be a blocker in the growth of your business. Get a call center software that aligns with your business goals while making the lives of the call center managers and agents easier. Set Up an on-premise, cloud-based call center software, or hybrid contact center that best suits your requirements. Do away with the limitations of a legacy call center system by opting for a solution that is fast to deploy and easy to operate.


Enjoy an Array of Features

Agents have access to all the inbound and outbound call center features like auto-dialers – predictive, preview and progressive, interactive voice response, ACD, and other telephony features to put a call on hold, call transfer, call conference, etc. A feature-rich solution to cater to the needs of your call center agents and business goals

Customer Engagement on Every Channel

Interact with your customers on their preferred channel with omnichannel contact center solutions. Be it email, live chat, social media (Facebook Twitter), WhatsApp, or the age-old voice channel – be where your customers are. View complete customer journey on a unified agent desktop to have contextual, quality conversations, and resolve the queries faster.


Measure Call Center Metrics

Keep an eye on every campaign, queue, conversation with live-dashboards. Measure your agent’s performance with real-time reporting and monitoring, and understand the effectiveness of each channel. Use the data to make effective decisions about call center operations along with designing the training programs for agents.

Easy and Seamless Integrations

Readily available connectors to integrate with leading CRM and helpdesk systems like Freshdesk, Zoho, Zendesk to name a few. Easily integrate with any existing or other third-party systems to maintain smooth functioning and remove siloed conversations.


More Call Center Software Features


The Best Customer Service Software for Enterprises

Banking and Insurance

Deliver a digital customer experience with omnichannel customer support. Streamline all your customer queries to create a ticket and seamlessly transfer interactions from one channel to another while maintaining the context and having a personalized conversation. Improve collections, conversions, and telesales while ensuring a reduction in the delinquency rate.

National Life & General Insurance Company

Learn how NLGIC, Oman leveraged automation to expand their business presence


Personalize your patient experience while delivering top-notch service. Integrate with appointment booking systems and automate your workflows to send pre-recorded reminders for upcoming appointments and post-discharge follow ups. Offer live webchat and in-app chat using artificially intelligent chatbots to further speed up the process while taking off some workload from your customer service reps. Thus, allowing them to prioritize more urgent patient care queries and further elevate the patient experience.



Learn how Fortis achieved cross-channel interactions for appointment booking


Exceed your customers’ service expectations with a solution that allows you to ace your pre and post-sales services. With many call center solution providers in Saudi Arabia, opt for a solution that offers effective lead management to increase conversions, payments, communication, and promotion. Integrate Ameyo Contact Center solution with your dealership system to have two-way sync and have complete visibility of customer data which in turn helps in delivering personalized customer experience.


Leading Automotive Company (AutoXpress)

Learn how a leading automotive company enabled omnichannel interaction on customers’ preferred channels


Be proactive with Ameyo’s self-service options to allow the customers to resolve their queries themselves – without agent intervention. At the same time, use call center dialer and inbound call center capabilities to efficiently handle the customer queries by routing them to the right department/agent based on their expertise and skill set. Configure the rules to trigger a set of activities based on the time elapsed or event occurrence. For instance, when payment is successful, send an automated email to the customer informing them of the order being placed successfully. Make use of every touchpoint to delight your customers and leave them with a happy memory.


Ameyo Features

Get an Edge with Ameyo Contact Center Features

Ready to Setup Your Call Center?

Trust of 2000+ Enterprises in 60+ Countries

Brands Choose Ameyo

To Deliver Seamless Customer Experience

Sankar Rao A.
Sankar Rao A.Director - Products
Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
Shivam M.
Shivam M.Sr Network Engineer
Our connectivity increased with retry time and campaign settings.Working with AMEYO has a great experience mostly in terms of Customer support on any issues identified. Ameyo is economical. Its flexibility with interating different CRM and it will keep stable.
Ehab M.
Ehab M.Head of Electronic Banking
Easy to use and customize application with excellent support team
Mitesh S.
Mitesh S.System Support Engineer
I like this software because of the capability to handle large numbers of call flows. I like the efficiency of this software like how it works and gave us the option to supervise the agents activity on a real time basis and the proper reports which helps alot to conclude many things.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Honorable Mention in Gartner Magic Quadrant for 3 Consecutive Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014

Take your Customer Experience to the Next level with

Ameyo’s Customer Engagement Platform

Our Trusted Partners in Saudi Arabia