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Cloud Predictive Dialer-Auto Dialer Software

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What is Cloud Predictive Dialer?

A cloud-based predictive dialer is software that dials a list of numbers quickly to deliver more human connections on call. Cloud predictive dialer filters the busy tone, voicemail, unanswered calls, disconnected calls, answering machine to connect the agent only when a human answers a call. Cloud predictive dialer dials bulk numbers using different algorithms using historical stats to calculate agents’ availability for the next call. Cloud predictive dialer helps businesses cut down the manual dialing process. It also allows the agents to work efficiently while the calling is taken care of by the advanced dialer.

Which businesses should use Cloud-based Predictive Dialer?

Cloud predictive dialer is helpful in telemarketing, debt collection, customer service follow-ups, etc. A cloud-based predictive dialer helps the businesses segment the data and dials out the contacts in a programmatic way. In the use-cases above, cloud predictive dialer intelligently assigns the calls based on their wait time, call drop ratio, variance factor, and maximum pacing ratio, helping them qualify the leads more efficiently. For sending out reminders, upselling or cross-selling, scheduling callbacks for HNI customers, cloud predictive dialer works like a workhorse for sales strategies.

Features of Cloud Predictive Dialer Software

Convert Prospects Faster with Cloud-based Predictive Dialer

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Intelligent Call Assignment
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Missed Call Management
lead-nurturing
Lead Prioritization
Report-Dashboard
Advanced Monitoring & Reporting
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Easy CRM Integrations
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DNC Management
outbound-call
Filter-based Calling
Retry Time Configuration
Answering Machine Detection
Dial Time Customization
Callback Management
call-disposition
Call Disposition & Notes

Ready to take your Outbound Calling to the Next Level?

Benefits of Cloud Predictive Dialer Software

Advantages of contact center software as a service

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Intelligent Call Assignment

Cloud predictive dialer software predicts the average time spent on each call. It further uses that prediction to automate the call assignment with its smart dialing algorithm.

More Agent Talk Time

Define Best Time to Call

With the ‘not call before’ feature, the cloud predictive dialer intelligently detects the best time to call an existing customer or a prospect based on previously collected data through past interactions.

Increase Call Connects with Auto Dialers

Increased Call Connect Rates

Save agents’ time with an automated predictive dialer backed by a powerful answering machine detection feature. This eliminates the need for manual dialing; thus, the agents’ talk time increases.

Contextual communication

Driving Contextual Conversations

Integrating the predictive dialer software with in-house or third-party CRM applications allow the agents to have a context-driven interaction with the customers/prospects and deliver a more personalized experience.

Reporting with CCaaS

Increased Conversion Rate

While predictive dialer helps increase the agents’ productivity, it is also a must-have to increase the sales conversion rate with its smart best time to call, retry time configuration, lead prioritization features.

Ready to Maximize Call Connect Rates with a Cloud Predictive Dialer?

Why Ameyo for Cloud Predictive Dialer?

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Quick Implementation

Get your cloud predictive dialer up and running quickly and start reaching out to customers in real-time.

Enterprise-grade security

Enterprise-grade Features

Ameyo offers full-stack contact center features with certified public cloud environments across India, APAC, ME, and Africa.

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17+ Years of Expertise

Ameyo has been helping brands across verticals with result-focused customer engagement solutions.

Trusted-by-Global-Brands

Trusted by 2,000+ Brands

With a large pool of customers across the globe, Ameyo has become the choicest platform for 2,000+ customers covering 21+ verticals.

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Pay-as-you-go Model

Ameyo offers a highly customizable ‘pay as you go’ solution to lower the CAPEX cost and helps businesses scale with ease.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Work from Home Ready with Ameyo’s Unique Offerings

Honorable Mention in Gartner Magic Quadrant for 3 Years

Work from Home Ready with Ameyo’s Unique Offerings

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Work from Home Ready with Ameyo’s Unique Offerings

Deloitte Technology Fast 500 ASIA PACIFIC, 2014

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Frequently Asked Questions

Features of cloud predictive dialer software are:

  • Intelligent call assignment
  • Best time to call
  • Retry time configuration
  • Lead prioritization
  • Filter-based calling
  • DNC/DND management
  • Watermark

    Benefits of a cloud-based predictive dialer are:

  • It helps in increasing agents’ productivity
  • It increases call connect rates
  • Eliminates the need for manual dialing
  • It increases the conversion rate
  • It increases ROI
  • Watermark

    Ameyo’s cloud predictive dialer is backed up with full-stack contact center features that allow you to convert faster and connect with more prospects in real-time. It has an added advantage of pay as you go model, enabling businesses to reduce infrastructural costs and scale without worrying about operational overheads.

    Watermark

    A cloud-based predictive dialer is a smart choice for any business because it helps you streamline your outbound calling operations and increases call connect rates. A cloud predictive dialer software is worth every buck as it gives a higher ROI. To help your agents ace the prospecting game, you should invest in a cloud predictive dialer.

    Watermark