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Testimonials

Ameyo is a Perfect Cloud Solution

We have been using Ameyo for more than an a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.

MANOJ SHARMA

Business Head, Consumer Experience – UrbanClap

Ameyo is a Perfect Cloud Solution

Ameyo Fulfilled Our Specific business Requirements

We chose Ameyo due to their competence and the way they moved to have an in-depth understanding of our specific business requirements. The speed of execution from their end was superb.

Anuragi Raman

Sr. Vice President – MOSL

Ameyo Fulfilled Our Specific business Requirements

Improved Remote Agents Productivity in two weeks

Ameyo helped our remote contact center agents reach 100% productivity in two week’s time while helping us handle more calls with less agents. Our average handling time reduced from 8 minutes to 4 minutes within 10 days of implementation.

Amit Sharma

Head of Customer Lifecycle Management, Spice Money

Improved Remote Agents Productivity in two weeks

Ameyo Dialers helped us to Serve Millions of Customers

It has been a fantastic ride with Ameyo. They have helped us to serve millions of customers with its intelligent dialer applications. Now we are able to answer 95% of our calls within 20 seconds and have also improved agent utilization by 80%

Arun Cyril

AVP Contact Centre Operations, Swiggy

Ameyo Dialers helped us to Serve Millions of Customers

Open Rates & Read Rates Reached Greater than 10x

Ameyo helped us get on board with WhatsApp Business API and guided us in getting our Official Business Account. WhatsApp API has really helped us engage more effectively with our registered users. Our open rates and read rates shot through the roof and has reached greater than 10x in some instances.

SriHarsha Thota

Growth Hacker, DocsApp

Open Rates & Read Rates Reached Greater than 10x

Managed Customer Interactions Wonderfully

We have developed a great partnership with Ameyo over the years and their dedication to supporting our business is amazing. We appreciate their creative approach towards bringing continuous innovation in their solution. During the COVID-19 lockdown period, it is all about working from home. Using WhatsApp Ameyo, from the safety of their homes, our employees are able to handle customer queries without compromising our existing chat pick ratio. Ameyo is a wondrous solution to manage customer interactions.

-Lovely Professional University

Managed Customer Interactions Wonderfully

Ameyo helped us to be a step ahead of our Competition

Our selection of Ameyo as our main contact center solution has proven to be pivotal since it has given Admerex the opportunity to be a step ahead of the competition and in-tune with the future direction of contact centers.

- Admerex Solutions

Ameyo helped us to be a step ahead of our Competition

Outbound Call Connect Rates Increased to 70-75%

Ameyo helped us dramatically increase our outbound call connect rates to 70-75%

Rohin George

Manager, Customer Service DocsApp

Outbound Call Connect Rates Increased to 70-75%

With Ameyo We Reduced our Overall TAT

With Ameyo Call Center Software, we were able to reduce our overall TAT from 24 minutes to 4.25 minutes!

Ujjwal Jha

Senior GM, Cars24

With Ameyo We Reduced our Overall TAT