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Supportive and Cooperative Team
Ameyo Engineers, Account Managers, and Project Manager are supportive and cooperative. They immediately attend to our requests and very patient in understanding our requirements.
IT Manager, Admerex Solutions
Our Customer Satisfaction Improved Greatly
Ameyo ensured the proper monitoring of issues is done because of which 'Chili' has increased customer satisfaction greatly
Advanced Capabilities to Improve Customer Experience
Ameyo assisted us to enhance our customer experience with its advanced capabilities. The end-to-end support provided by the relationship manager is commendable!
General Manager SP Madrid
Ameyo customized the Solution as per our Requirement
“We wanted a flexible solution with customization as our organization progressed. Ameyo understood our business well and programmed the call flow and the telephony. I think it’s incredible.”
General Manager, Customer Service – Spoton
Empowered us with an end-to-end System
“Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience”
ASSOCIATE DIRECTOR-IT INFRASTRUCTURE, JABONG
Lead Conversion Rate Improved from 25% to 60%
With Ameyo, we started with setting up a call center and ended with a one-stop-shop for all our contact center operations. Ameyo's contact center solution has helped us boost our lead conversion rate from 25% to 60%.
Director- Business Operations Dalex Finance
Ameyo helped us in moving our Employees to Work From Home
During the recent COVID-19 outbreak, UC proactively moved all its employees to work from home - including a 750 member contact centre team. During this transition, the Ameyo team worked hand in hand with our IT team to solve all technical problems.
SVP of Business at UrbanCompany
TAT Improved from 1 hour to 15 minutes
We chose Ameyo’s Video KYC solution over 5 other vendors due to its seamless integration into our customer’s journey. The solution has enabled us to meet our KPI of reducing the time spent at the customer’s place from 1 hour to under 15 mins.
Head of Loan@Home Service, The Muthoot Group
Ameyo is a Perfect Cloud Solution
We have been using Ameyo for more than an a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.
Business Head, Consumer Experience – UrbanClap