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Ameyo helped Cars24 Reduce its TAT from 24 Minutes to 4.25 Minutes
With a resilient Voice platform, Cars24 was able to respond to their customer queries in an effective and quicker way. Ameyo Voice’s ‘Unified Agent desktop’ enabled their agents to have better customer insights while communicating with them. It improved the overall CSAT rate.
Senior GM, Cars24
Ameyo Software has met the Expectation of Ola
Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
Sankar Rao A.
Product Director - Ola Cabs
Ameyo improved our SLA by 27%
Within a month of deployment we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Ameyo improved our SLA by 27% and employee productivity by 13%
Executive Manager, Jordan Ahli Bank
Significant Improvement in Customer Engagement Rate.
In more than 6 years of our association with Ameyo, it has helped in significantly improving our customer success and engagement rates.