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Ameyo and Exotel Announce Merger

Why Ameyo is First Choice for Cloud Contact Center Solution?

Why Ameyo For Cloud Contact Center

Ameyo, a cloud leader in customer experience and contact center solutions, has been providing cloud solutions to 2,000+ businesses across the globe. Ameyo’s cloud contact center software is agile, flexible, and highly customizable, making it simpler for organizations to tailor the solution according to their business needs.

1. Deployment is Fast and Flexible

Ameyo provides flexible deployment solutions for various business categories, along with custom deployment choice. With a wide range of public, private, and hybrid cloud contact center solutions, your customer engagement can be up and running in less than 48 hours. Ameyo also ensures a smooth transition from on-premise to cloud solution with ease, while preserving existing technology.

The speed and ease regardless of deployment model are guaranteed across all platforms.

2. Security Remains Priority

Ameyo’s robust cloud platform has multi-layered security features and it offers PCI DSS compliant cloud environments that are ISO/IEC 27018 and ISO-27001 certified. Additionally, it provides comprehensive data security and strict access control.

While we understand that data security is a primary concern for any business with data theft becoming sophisticated, we ensure that the data leakage is barred across all departments with our in-built features like number masking.

3. Natural Integrations with Industry-grade CRMs

Enterprises using Ameyo’s cloud contact center solution benefit from the ease of integration of the solution with their in-house or third-party CRM applications. Ameyo’s cloud solution can easily be integrated with leading applications like Zendesk, ZOHO, Leadsquared, Freshdesk, Freshsales, Microsoft Dynamics 365, Salesforce and many more..

This offers the organization to deliver a differentiated customer experience that is backed by contextual interactions across all platforms.

4. Industry Recognises Ameyo’s Cloud Solutions

Ameyo has won many awards to its name for being an agile solution that provides Best Support, Great Experience, and Best Usability. In addition to that, Ameyo has recently been honored with CRM Excellence Awards 2021 and Pandemic Innovation Awards 2021 presented by TMC.

Customers across the globe are benefitting from Ameyo’s Cloud Contact Center and are able to increase their conversion rates manifold.

5. Leaders Vouch for Ameyo’s Cloud Contact Center Solution

Ameyo empowers customer engagement for several leaders across industries including BYJU’S, HDFC Bank, OLA, Swiggy, Swiggy, and more. Our customers are our partner in disguise. We are striving for our customers’ growth and they appreciate our effort.

Within just 2020, Ameyo empowered customer experience for 250+ enterprises with more than 50,000+ agents in 60+ countries across the globe. Ameyo’s highly scalable and flexible cloud solution with its other benefits has helped us earn many customers to our name.

Want to experience how Ameyo’s cloud solution works? Request a Demo

Tanya Bansal

Tanya Bansal

Tanya is a firm believer that words have the power to change the world. She believes in writing problem-solving blogs to help businesses find the right solutions effortlessly. You can catch her behind the screen or delve deep into the books.

Cloud Contact Center

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