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customer engagement

Why Video KYC has become a Game Changer for Mutual Fund Companies?
With the lockdown enforcing the contactless onboarding process as the new normal for most financial institutions, Video KYC is rising as the new digital...
Why NBFCs Resort to Video KYC for Customer Onboarding and Authentication?
Offline KYC took a toll on NBFCs, involving customer onboarding costs, documentation costs, and making it difficult for startups to broaden their custom...
How to Find the Right Video KYC Vendor?
Amid the COVID-19 crisis, the majority of businesses are working remotely, demanding the refined process to continue customer onboarding effortlessly. R...
Ameyo Launches Video KYC Engagement Platform for Banking and Finance
How are you keeping up with the background verification and customer onboarding process in the lockdown period? With Aadhar becoming the source of ident...
How to Build Great In-Product Experiences?
Do you know what your customers truly love? Yes, the answer is Great In-Product Experience! It’s not the new world of customer experience we’re entering...
When Conversations’19 Touched Down at Middle East
  After the success of Conversations’ 19 in Zambia and Zimbabwe, it was time to move on to the Middle East (ME). We started our ME leg with the city whi...
Conversations'19 Tour Reaches Zambia and Zimbabwe
We have been on a world tour with our Global Event Series – “Conversation’19 – The Ultimate Customer Engagement Event.” After our earlier su...
Conversations’19: First Global Series in Africa Leg
The landscape of contact center technologies has changed over decades and with customers becoming more informed and tech-savvy, the face of customer ser...
Ameyo Announces Partnership With Globitel To Address Contact Center Needs In Middle East
Ameyo, a leading contact center software provider across the globe, partners with Globitel to deliver a complete customer engagement package for busines...
AI In Customer Engagement – What’s The Real Value?
When was the last time that your customers visited the banks? Customers have become tech-savvy with the onset of AI technology. AI has changed the face ...