Cloud Based Contact Center | Ameyo Engage

Ameyo Engage

Engage on Cloud

The most secure, simple and scalable
Cloud Based Contact Center

Reasons to go on Cloud with Ameyo

Win more customers and orchestrate seamless  customer journeys with a cloud based contact center software that grows with you

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PCI-DSS Compliant

Ameyo offers a PCI DSS compliant public cloud environments for India, APAC, Africa & Middle East

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ISO 27001 Certified

Ameyo being ISO 27001 certified abides by the Information Security Standard

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ISO/IEC 27018 Certified

Ameyo adheres to the Code of practice for protection of Personally Identifiable Information in public cloud

Simplicity for the user. Rich functionality
for the Business.

Inbound and Outbound

Increase FCR and and connect rate with advanced computer telephony capabilities and features

Smart Routing

Automate inbound call routing to ensure first contact resolution and boost customer satisfaction

Agent Empowerment

Tools and technology to make the agent's life easy with no compromise on customer service

Business Integrations

Never lose context of a conversation with seamless call center integrations

Reporting and Monitoring

Dashboards and custom reports to measure what matters

Security and Compliance

Data security with a PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified cloud-based environment

URBAN CLAP

“We have been using Ameyo for more than an a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.”

MANOJ SHARMA

Business Head, Consumer Experience – UrbanClap

Ameyo Cloud Based Contact Center

1 Billion

Calls Handled

1 +

Global Clients

1 Hours

Global Support

how-to-choose-best-remote-contact-center-software

Struggling to Choose the Best Remote Contact Center Solution for your Business?