Ameyo Engage
Engage on Cloud
The most secure, simple and scalable Cloud Based Contact Center
Reasons to go on Cloud with Ameyo
Win more customers and orchestrate seamless customer journeys with a cloud based contact center software that grows with you
PCI-DSS Compliant
Ameyo offers a PCI DSS compliant public cloud environments for India, APAC, Africa & Middle East
ISO 27001 Certified
Ameyo being ISO 27001 certified abides by the Information Security Standard
ISO/IEC 27018 Certified
Ameyo adheres to the Code of practice for protection of Personally Identifiable Information in public cloud
Simplicity for the user. Rich functionality
for the Business.
Inbound and Outbound
Increase FCR and and connect rate with advanced computer telephony capabilities and features
Smart Routing
Automate inbound call routing to ensure first contact resolution and boost customer satisfaction
Agent Empowerment
Tools and technology to make the agent's life easy with no compromise on customer service
Business Integrations
Never lose context of a conversation with seamless call center integrations
Reporting and Monitoring
Dashboards and custom reports to measure what matters
Security and Compliance
Data security with a PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified cloud-based environment
URBAN CLAP
“We have been using Ameyo for more than an a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.”
MANOJ SHARMA
Business Head, Consumer Experience – UrbanClap
Ameyo Cloud Based Contact Center
Calls Handled
Global Clients
Global Support
