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Ameyo empowered Awash Bank with an end-to-end system

Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience

Yohannes Tsegaye

Director, Customer Experience Directorate | Awash Bank

Ameyo empowered Awash Bank with an end-to-end system

Ameyo is a feature-rich solution with several integration capabilities

We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.

AlHashem

Contact Center Manager

Ameyo is a feature-rich solution with several integration capabilities

We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot

We are really pleased to use Ameyo's service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo's VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.

Thanks a lot for the Wonderful Product.

Special Thanks to the team for patiently handling our request & delivering beyond expectations.

Lenden Testimonial

Kumar Konar

Collection Head

We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot

Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution

At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.

Gulf African Bank Testimonial

Phidelis Mwarenge

Contact Center Team Leader

Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution

Metro Edge Technologies increases its productivity by 60%

Ameyo's Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents

Metro Edge Testimonial

Kingsley Bennett

CEO

Metro Edge Technologies increases its productivity by 60%

Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution

The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.

Khan Bank Testimonial

Bilegt Tumurkhuyag

CX Senior Specialist

Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution

Unitel embarks on a journey of digital transformation with Ameyo

Since deploying Ameyo solution - IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.

Unitel Testimonial

Tulga Otgonbayar

Chief Information Officer

Unitel embarks on a journey of digital transformation with Ameyo

Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution

Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution. It provides tremendous data utilization and configuration capabilities that makes it a choice for premium service providers. We are using this solution for our international as well as domestic processes for its shortest response time and amazing dialer capabilities.

Globiva Testimonial

Vikram Singh Nathawat

Director and Co-Founder

Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution

iMarque Solutions Reduces Operational Costs by 15% with Ameyo’s Remote Contact Center Solution

Ameyo’s Remote Contact Center Solution is much more flexible compared to other larger brands available from competing players. And due to this flexibility, many of our customers have shifted to Ameyo.

iMarque Testimonial

Suresh V Suryamurthy

CEO

iMarque Solutions Reduces Operational Costs by 15% with Ameyo’s Remote Contact Center Solution