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Ameyo Callversations

Ameyo Placed On the Call Center FrontRunners Quadrant by Software Advice for the Second Time



Ameyo has been placed as a Contender on the FrontRunners Quadrant for Call Center software.

Investing in the right technology can increase the revenue and prospect of any business. Enterprises are constantly on a lookout to purchase cutting-edge technology solution that improves customer interaction and brings in organizational efficiency. Product capabilities, performance and price of the product are the primary factors that guide such decisions.

Assisting entrepreneurs reach an informed decision; FrontRunners published on Software Advice is a trusted resource for software buyers.

FrontRunners evaluates verified product data and end user reviews from softwareadvice.com, capterra.com, getapp.com, positioning the top scoring product based on capability & value addition. The FrontRunners Quadrant for call center software is available here.

As a customer experience management solution, Ameyo has been offering contact center solution to enterprises since 2003.  Our Omni-channel platform and Customer Experience Solution is enabling businesses to successfully meet the challenges of customer service.

To keep pace with changing customer demand, our solution includes capabilities like case management, sentiment analysis, and chatbots.  Focused around the philosophy of know thy customers, total accountability and agent empowerment, the solution is backed by a robust technology and business acumen.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.



Topics: customer experience contact center software customer expereince, Omnichannel solution