customer engagement

Video KYC for Mutual Fund

Why Video KYC has become a Game Changer for Mutual Fund Companies?

With the lockdown enforcing the contactless onboarding process as the new normal for most financial institutions, Video KYC is rising as the new digital solution to ensure a paperless and presence less customer onboarding experience. And as technology advances, the rise of Mutual Fund investors is imperative, leading to financial inclusion of a large part …

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Why NBFCs Resort to Video KYC for Customer Onboarding and Authentication?

Offline KYC took a toll on NBFCs, involving customer onboarding costs, documentation costs, and making it difficult for startups to broaden their customer base. The financial inclusion of rural India has been a dream for many of these NBFCs for a long time. With the onset of Aadhar based e-KYC, NBFCs started gauging into the …

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Video KYC Vendor

How to Find the Right Video KYC Vendor?

Amid the COVID-19 crisis, the majority of businesses are working remotely, demanding the refined process to continue customer onboarding effortlessly. RBI’s recent decision to allow Video KYC for Banks, Financial Institutions, and NBFCs is a major relief. With Video KYC, banks and FIs can onboard customers in 3 minutes while eliminating the need for a …

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video-kyc

Ameyo Launches Video KYC Engagement Platform for Banking and Finance

How are you keeping up with the background verification and customer onboarding process in the lockdown period? With Aadhar becoming the source of identification in India, the reality for NBFCs, Fintechs, and Mobile Wallets have changed. After the supreme court discontinued the e-KYC, it became difficult for the industry to target people in remote locations …

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zambia-zimbabwe-conversations19

Conversations’19 Tour Reaches Zambia and Zimbabwe

We have been on a world tour with our Global Event Series – “Conversation’19 – The Ultimate Customer Engagement Event.” After our earlier success in Kenya and Ghana during the first leg of the event in the African continent, we were back at Zambia and Zimbabwe to extend this ‘conversation’ further while opening up new …

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conversations'19

Conversations’19: First Global Series in Africa Leg

The landscape of contact center technologies has changed over decades and with customers becoming more informed and tech-savvy, the face of customer service demands more than just a query resolution over a call.  Africa is not far behind in the adoption of technological transformation. Ameyo’s Conversations’19 launched in Africa was an exemplary event where industry …

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ameyo-globitel

Ameyo Announces Partnership With Globitel To Address Contact Center Needs In Middle East

Ameyo, a leading contact center software provider across the globe, partners with Globitel to deliver a complete customer engagement package for businesses. Ameyo being an established contact center software vendor enhances its capabilities across Quality & Workforce Management with this partnership. Ready to grab a bigger share of the billion dollar Customer Service Industry, Ameyo …

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