customer satisfaction

Video Contact Center- The New Big Thing and It’s Top Benefits

Video Contact Center- The New Big Thing and It’s Top Benefits

Video contact center software is certainly the next big thing in the world of contact centers. Businesses are already opting for this miraculous customer service software to witness a bumping improvement in their customer service success rate. No matter what business, a video contact center can surely work wonders for you. A report from Delloite …

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Chabots-Ready to Overtake Customer Service in a Big Way (Infographic)

Lately, if you have contacted with your broadband provider or your bank, there is a very good chance you may have interacted with a bot, rather than a human agent. Chatbots are taking over customer service in a big way. And there is a good reason for that. The technology wonder is not only going …

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quotes

40 Inspiring Customer Satisfaction Quotes to Boost Employee Morale

We’ve learned that companies who measure customer satisfaction are more likely to consider themselves successful than those who don’t. A company’s only continuing resolution should be to deliver better customer service across individuals, teams or an entire organization. Customer satisfaction and euphoria can take businesses to the highest elevation and vice-versa.  There have been some awe-inspiring …

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