customer satisfaction

Chabots-Ready to Overtake Customer Service in a Big Way (Infographic)

Lately, if you have contacted with your broadband provider or your bank, there is a very good chance you may have interacted with a bot, rather than a human agent. Chatbots are taking over customer service in a big way. And there is a good reason for that. The technology wonder is not only going …

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quotes

40 Inspiring Customer Satisfaction Quotes to Boost Employee Morale

We’ve learned that companies who measure customer satisfaction are more likely to consider themselves successful than those who don’t. A company’s only continuing resolution should be to deliver better customer service across individuals, teams or an entire organization. Customer satisfaction and euphoria can take businesses to the highest elevation and vice-versa.  There have been some awe-inspiring …

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