Mobile

Top Mobile App Trends for 2017 to Impact Small Businesses [Infographic]

In a world that is dictated by smartphones, 4G is the new ‘it factor’ in India as prices continue to be on a declining spree along with increased customization. This is quite obvious as the smartphone user base stands at 250 million, growing at a massive 50%. Furthermore, there have been 106 million new smartphone shipments last year, …

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US Elections & Currency Demonetization: Double Blessing for Startups?

Phew! The last week was a rather lengthy and horrendous one, for most people. Well, at least for people living in the two major political superhouses – US and India. The reasons for the cacophony and pandemonium are not known to only those, who have just awoken from a state of hibernation or Cryosleep! All …

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Mobile Internet 2016 Trends & Insights – What it means for Businesses?

When was the last time you taken some time out of your hectic schedule to take a stock of the growth of mobile in India? If you haven’t, you should totally go through some recent statistics, trends and insights that tech behemoth Google has come up with. Now, I am sure that all brands and startups …

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Why Startups can’t escape a Mobile-Focused Strategy Anymore [Infographic]

Have you ever reflected on what your daily life was some years back? I guess you don’t have to reflect deeply to comprehend that the mobile or smartphone has taken over all other mediums as the primary channel of communication. And I am not only indicating towards interpersonal communications, but necessarily at interactions between brands …

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The Relevance of Omnichannel Capabilities in the Mobile Context

A latest buzz with respect to the functioning of contact centers is the “Omnichannel” interaction. Though many owners of business are aware that it is an important aspect for them to implement in their contact centers, there are still quite a few who are yet to appreciate its capabilities. Therefore, they could even be losing their valuable …

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Why WebRTC is the next big thing to upgrade Customer Experience

The modern day business is all about superior engagement with customers and enriching customer experience. The world has traversed a mammoth expanse to bring customers closer to brands – from a time where customers had no option but to consume whatever they were offered, to the present day where customers have taken centre stage of …

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Provide Awesome Customer Service through Mobile Apps

Contemporary business necessitates not only the deliverance of top notch products and services but something more than that as well. Business establishments today are driven by a dynamic need to make the customers rely on them for essential services. Mobile Applications, which constitute nothing short of a revolution, can provide the much-needed window for a …

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