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7 Steps to Launch a Rewarding Social Media Customer Service Program
Customer Service

7 Steps to Launch a Rewarding Social Media Customer Service Program

Published: Aug 24, 2016 | 5 mins read

Silky Sinha

How Video Can Be a Breakthrough in Interactive Customer Service
Call Center Management | customer experience | Customer Service

How Video Can Be a Breakthrough in Interactive Customer Service

Published: Aug 24, 2016 | 4 mins read

Hemani Sehgal

Incremental Revenue (Value) Analysis to Calculate the Value of each Contact Center Agent
Call Center Agents | Call Center Management | Call Center Software

Incremental Revenue (Value) Analysis to Calculate the Value of each Contact Center Agent

Published: Aug 24, 2016 | 5 mins read

Shaista Haque

The Ultimate Guide to Revolutionize Customer Experience in the Insurance Industry [FREE Ebook]
customer experience | Industry Challenges | Uncategorized

The Ultimate Guide to Revolutionize Customer Experience in the Insurance Industry [FREE...

Published: Aug 24, 2016 | 2 mins read

Nimish Tonk

3 Essential Things to Learn from Pokemon Go for Startups

Published: Aug 23, 2016 | 4 mins read

Shambhavi Sinha

7 Tips for Startups to Follow when Selling to Big Enterprises
Startups

7 Tips for Startups to Follow when Selling to Big Enterprises

Published: Aug 23, 2016 | 4 mins read

Silky Sinha

Interflow, Intraflow, and Overflow in ACD Routing
Call Center Software

Interflow, Intraflow, and Overflow in ACD Routing

Published: Aug 23, 2016 | 5 mins read

Jasmine Aneja

How Great Customer Service can Elevate Business in E-commerce [Infographic]
Customer Service

How Great Customer Service can Elevate Business in E-commerce [Infographic]

Published: Aug 22, 2016 | 1 min read

Shaista Haque

9 Key Traits of Highly Successful Entrepreneurs
Startups

9 Key Traits of Highly Successful Entrepreneurs

Published: Aug 19, 2016 | 4 mins read

Silky Sinha