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Turret – One of the Most Baffling Jargons Used In Call Centers
Call Center Management | Call Center Training | Uncategorized

Turret – One of the Most Baffling Jargons Used In Call Centers

Published: Aug 18, 2016 | 5 mins read

Francis Cyriac

5 Practical Tips to Make Your After-Call Work Quicker and More Efficient
Call Center Agents | Call Center Management | Call Center Training

5 Practical Tips to Make Your After-Call Work Quicker and More Efficient

Published: Aug 18, 2016 | 5 mins read

Silky Sinha

3 Best Practices while Moving your Business to the Cloud
Cloud Technology

3 Best Practices while Moving your Business to the Cloud

Published: Aug 17, 2016 | 5 mins read

Team Ameyo

Team Ameyo

Your Guide to Interactive Voice Response (IVR) 101
Call Center Management | Call Center Software | call routing strategies | Coaching Call Center Agents | Uncategorized

Your Guide to Interactive Voice Response (IVR) 101

Published: Aug 17, 2016 | 4 mins read

Hemani Sehgal

5 Videos that show Omnichannel is Rejigging Shopping Forever
customer experience | Omnichannel

5 Videos that show Omnichannel is Rejigging Shopping Forever

Published: Aug 17, 2016 | 4 mins read

Team Ameyo

Team Ameyo

The Real Cost of Contact Center Agent Turnover
Call Center Agents

The Real Cost of Contact Center Agent Turnover

Published: Aug 17, 2016 | 6 mins read

Silky Sinha

The Blended Universal Queue System in a Contact Center
Call Center Software

The Blended Universal Queue System in a Contact Center

Published: Aug 17, 2016 | 4 mins read

Hemani Sehgal

6 Dreadful Mistakes that can Kill your Startup

Published: Aug 16, 2016 | 4 mins read

Shambhavi Sinha

4 Most Serious Challenges for Startups in Contemporary Times
Industry Challenges | Startups

4 Most Serious Challenges for Startups in Contemporary Times

Published: Aug 16, 2016 | 4 mins read

Team Ameyo

Team Ameyo