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Click to Call

Click to Call Save your Agent Calling time with an easy and simple click to dial solution from Ameyo

Trusted by 2000+ Brands across 60+ Countries

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What is Click to Call?

Click to Call or Click-to-Dial is an advanced telephony solution feature. It lets you dial a customer’s number by just clicking on the number, without the need of manually dialing. Ameyo’s click to call solution adds to agents’ productivity by saving their time to dial out customer numbers. This cuts manual tasks for Agents and leads to a dramatic improvement in agent productivity.

Why Agents love Click to Dial Feature?

No Manual Dialing

Improved Operational Efficiency

Improved Lead Conversion

No Missed Calls

Improved Customer Engagement

Enhanced Customer Experience

Click to Call: The Ultimate Virtues

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Hassle-Free Tracking

Keep a stringent track on your customer interactions and call context with our click to talk solution.

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Call Recording

Record every call to ensure the call quality and agents’ performance. The recorded calls can also be used to train new agents.

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Customized Reporting

Get detailed reports for all metrics important to your business with Ameyo’s customized reports. You can also analyze real-time data on dashboards.

Integrate Ameyo’s Click to Call API

Increase Call Connects with Auto Dialers

Click to Call Solution for CRM

When customers fill in their contact number on a form or link on your website, Ameyo’s click to call API fetches the number and allows your agents to click on it for instant dialing. Ameyo Offers Click to Call API integration with all third party systems

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Reduce Agent Idle Time

Reduce Agent Idle Time

Increase your call center agents’ productivity while ensuring high call connect rates using predictive dialer software. It determines the time when the agent will be free to take the call based on configurable dialer algorithms. Post which, it automatically dials out numbers from the set lead list to reduce agent efforts while increasing their productivity.

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Let your Agents have Informed Conversations

Click to Call Solution for App

Ameyo’s click to dial solution can also be integrated with your application and allows your agents to quickly dial out with a single click. Customers can also connect with your business with just a single click on the number shown on your user app.

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CUSTOMER SUCCESS STORY

“See how Cars24 significantly reduced their TAT from 24 minutes to 4.25 minutes”

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The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Work from Home Ready with Ameyo’s Unique Offerings

Honorable Mention in Gartner Magic Quadrant for 3 Years

Work from Home Ready with Ameyo’s Unique Offerings

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Work from Home Ready with Ameyo’s Unique Offerings

Deloitte Technology Fast 500 ASIA PACIFIC, 2014

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Frequently Asked Questions

Click to call or click to dial is a web-based dialing feature or solution that lets you dial a number by just clicking on it. It eradicates the need of manual dialing and saves measurable time of your agents.

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Click to call works simply by dialing out the numbers without actually entering the numbers on the dialers. It simplifies the dialing process and reduces the turn around time to connect to a customer.

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Ameyo’s click to call solution is easy to integrate with any enterprise-grade CRM. The integration is easy and quick.

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With no need to dial out the customer numbers everytime, call center agents can save measurable time by using click-to-call solution. This adds to their operational productivity.

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