Prevent Lead Leakage with Customer Number Masking
Ameyo is Trusted By
Grant access to customer information as per the requirement. Get complete control of the settings for the role-based number masking privileges. Ensure the prevention of data leakage at all levels with easy-to-do configurations. From displaying virtual numbers on agents’ screens to encrypting your customer numbers at various user levels, safeguard customer privacy by replacing the actual customer contact data.
Ease-to-Configure Masking Policies
Avoid revenue leakages with number masking policies. Choose from the list of available masking policies and configure as per the business needs. Have complete control over the visibility of customer contacts with phone number masking policies. Prevent the exchange of lead information with customer number masking at all levels in the user dashboards; agents as well as supervisor dashboard.
Masked User Dashboards
Maintain customer privacy and anonymity with role-based access privileges. Have complete control of data abstraction with masked numbers in dashboards, call history, reports, call recordings, and real-time monitoring. Anonymize customer numbers for agents at all levels; be it customer details, telephony panel, call history, or voice logs.
Start Your Own Call Center With These Features
Take phone support to a whole new level with a flexible and highly customizable Interactive Voice Response (IVR) software.
Automate dialing process to power up your outbound customer interactions and improve call center agent productivity.
Monitor agents by listening to their live calls and assisting them during any conversation with the customer if required to handle interactions better.
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.
Thanks a lot for the Wonderful Product.
Special Thanks to the team for patiently handling our request & delivering beyond expectations.
Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Contact Center Team Leader
Metro Edge Technologies increases its productivity by 60%
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents
Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
CX Senior Specialist
Unitel embarks on a journey of digital transformation with Ameyo
Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.
Chief Information Officer
Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution
Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution. It provides tremendous data utilization and configuration capabilities that makes it a choice for premium service providers. We are using this solution for our international as well as domestic processes for its shortest response time and amazing dialer capabilities.
Vikram Singh Nathawat
Director and Co-Founder
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