Prevent Lead Leakage with Customer Number Masking
Grant access to customer information as per the requirement. Get complete control of the settings for the role-based number masking privileges. Ensure the prevention of data leakage at all levels with easy-to-do configurations. Encrypt your customer numbers at various user levels or safeguard customer privacy with virtual numbers replacing the actual customer contact data.
Ease-to-Configure Masking Policies
Avoid revenue leakages with number masking policies. Choose from the list of available masking policies and configure as per the business needs. Have complete control over the visibility of customer contacts with phone number masking policies. Prevent the exchange of lead information with customer number masking at all levels in the user dashboards; agents as well as supervisor dashboard.
Masked User Dashboards
Maintain customer privacy and anonymity with role-based access privileges. Have complete control of data abstraction with masked numbers in dashboards, call history, reports, call recordings and real-time monitoring. Anonymize customer numbers for agents at all levels; be it customer details, telephony panel, call history, or voice logs.
CUSTOMER SUCCESS STORY
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