outbound call center

kenya-call-center

Kenya – The New Call Center Capital?

With Harambee (“Let us all pull together”) as its motto, Kenya has seen significant changes in the past decade or so which has been the driving force for its economic, social development and sustained growth. The African enterprises have not been left untouched from these reforms. Digitization and digital initiatives have become a priority of …

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outbound-call-center

Best Practices You Shouldn’t Miss In An Outbound Call Center

What strategies do you play on while deciding the performance of your Outbound Call Center? If you think that more number of calls equates to more business driven ideology then you are overlooking your potential competitors. How to raise the bar and get in line with the spill of outbound call center software technology? With …

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