Agent Empowerment

About Swiggy Swiggy is India’s leading online food ordering and delivery company with headquarters in Bangalore. Since its establishment in 2014, Swiggy...

About Myntra As a leading player in the domain of e-commerce business, Myntra is expanding its customer base rapidly. The company has a vision of being ...

About Bankbazaar Bankbazaar.com is an online marketplace for financial products in India, where one can instantly get free and customized interest rate ...

Add title About Sterling Global Call Center Sterling Global Call Center is one of the rapidly growing and in-demand outsource contact service provider i...

If you were to make 10 calls in an hour with no break, how would you feel? Agents work round the clock and get frustrated with the same mundane task ove...

We recently had an interesting discussion with a Customer Service Head of one of the leading banks in Africa, about how banking experience can be improv...