Customer Portal

Taking the first step to self-service

Increased Visibility for Customer

The customer portal will be the go-to place for them to manage and view their tickets. With an easy interface, the customers are able to create as well as monitor or reopen the tickets. Additionally, the supervisor or the agent can leave an external note for the customer, asking them for some details or informing them about minor updates.

Increased-Visibility-for-Customer
leaving-a-mark

Leaving a Mark

Seeing your brand logo or the business theme in the portal’s interface reassures the customers of the authenticity of the portal. Ameyo’s customer portal allows you to maintain a uniform theme and look across your website or mobile apps to instill a sense of familiarity among the customers and give offer them memorable customer service experience.

Customize to your Needs

Personalize and customize the portal to make it your own and, not just on the basis of its look and feel, but in terms of the functionality as well. With Ameyo mobile SDKs and helpdesk APIs, you get to integrate the customer portal within your application also – allowing the customers to raise a ticket from within the app itself.

dhiraagu

CUSTOMER SUCCESS STORY

Dhiraagu

Find out how Ameyo helped a leading telecom organization address specific technology obstacles impeding the speed,
flexibility and quality of the customer service.

Modernize Your Help Desk System With Self-Service Options

Collaboration

Self Service

Let customers solve easy queries at their end with ease.

Agent-routing

Knowledge Base

Provide a complete repository of FAQs and self-help content.

business-hours

Chatbot Integration

Answer routine issues quickly and efficiently via chatbot.

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