Letting the Customers Do it Themselves

Deliver an empowering experience by getting out of the customer’s way by providing self service portal and help them serve better

    Book My Fast, Non-obligatory Demo Now!
    By submitting this form, you agree to Ameyo's Privacy Policy

    Ola
    Aegon Life
    SC
    BYJU'S
    ZOHO
    swiggy
    Suggest-relevant-articles-new

    Suggest relevant articles

    With a knowledge base software, make it easy for the customers to access the relevant documents to get answers to all their questions independently. The lesser the dependency that the customers have on the customer service executives, the happier they are.

    Explore Knowledge Base

    Bot-answers

    The Bot answers queries

    Ameyo chatbot integration allows you to leverage the power of artificial intelligence to answer the routine issues quickly and efficiently. In case the bot it stuck at some question, seamlessly transfer the conversation to a live agent, without any hiccups or break at the customer’s end.

    Explore Chatbot Integration

    Manage-tickets-1

    Let the Customers manage their tickets

    A customer portal provides the customer with a place to manage their tickets. Be it creating a new ticket, or adding a note to an open ticket, viewing its status and even reopening a ticket – the customers can do it all in the palm of their hands with a mobile customer portal.

    Explore Customer Portal

    Modernize Your Help Desk System With Omnichannel Ticketing​

    omnichannel-call-center
    Omnichannel Ticketing

    Support your customers by enabling them to raise tickets from any channel they choose.

    Automation-rules-1
    Helpdesk Automation

    Automate ticketing operations to improve help desk agent productivity.​

    Enhance Agent's Productivity
    Enhanced Agent Productivity

    Empower your agents with best customer support tools, insights, and knowledge.

    See how businesses can no longer turn a blind eye to the kind of customer support

    Download Ebook>>

    Related Resources

    4 Key Elements of Digital Transformation: Drive Customer Experience for BFSI Sector
    The roundtable discussion in association with Brainalytics themed “CX Impact DigiTalks: Digital Transformation in BFSI Sector” aimed to...
    4 Customer Engagement Lessons for BPO’s

    The 4 lessons for Customer Engagement that businesses need to inculcate in their model to stay pertinent to customers.

    The Story Behind Success of 3 BPOs

    In this e-book we have discussed the success stories of 3 BPOs that are Globiva, iMarque, Transact Global, how they have grown their business and improved numbers using Ameyo’s Solutions.