Customer Portal for Self Service

Taking the first step to self-service


Increased Visibility for Customer

The customer portal will be the go-to place for them to manage and view their tickets. With an easy interface, the customers are able to create as well as monitor or reopen the tickets. Additionally, the supervisor or the agent can leave an external note for the customer, asking them for some details or informing them about minor updates.

Leaving a Mark

Seeing your brand logo or the business theme in the portal’s interface reassures the customers of the authenticity of the portal. Ameyo Fusion CX customer portal allows you to maintain a uniform theme and look across your website or mobile apps to instill a sense of familiarity among the customers and give offer them a memorable customer service experience.

Customize to your Needs

Personalize and customize the portal to make it your own and, not just on the basis of its look and feel, but in terms of the functionality as well. With Ameyo mobile SDKs and helpdesk APIs, you get to integrate the customer portal within your application also – allowing the customers to raise a ticket from within the app itself.

Modernize Your Help Desk System With Self-Service Options

Accelerate Service Delivery with Self-Service
Self Service

Let customers solve easy queries at their end with ease.

Knowledge Base Software

Provide a complete repository of FAQs and self-help content.

Chatbot Integration

Answer routine issues quickly and efficiently via chatbot.

The Guide to Helpdesk Management System

Download Now

Related Resources

4 Key Elements of Digital Transformation: Drive Customer Experience for BFSI Sector
The roundtable discussion in association with Brainalytics themed “CX Impact DigiTalks: Digital Transformation in BFSI Sector” aimed to...
4 Customer Engagement Lessons for BPO’s

The 4 lessons for Customer Engagement that businesses need to inculcate in their model to stay pertinent to customers.

The Story Behind Success of 3 BPOs

In this e-book we have discussed the success stories of 3 BPOs that are Globiva, iMarque, Transact Global, how they have grown their business and improved numbers using Ameyo’s Solutions.