In the past few years, the contact center industry has exhibited a move towards SaaS (Software as a Service) model, where the IT infrastructure resides in the cloud and communication solutions are deployed as service over the network.
We enable Technology Service Providers (TSPs), Telecom Providers, and Partners to procure our contact center suite which can be deployed at their data centers or similar desired locations to act as on premise solution. This in turn makes it easier for them to offer Ameyo on pure cloud or as a hosted contact center solution to their customers, thereby driving significant cost savings and reduced total cost of ownership (TCO) for their users. Ameyo, being a highly compatible solution, can be easily synergised with their technology which enables them to extend complete turnkey solutions to their customers. This would enable them to fulfill the end-to-end technology requirements of their customers.
Cloud model drastically enhances the speed of customer service, sales performance, and business agility and the time of deployment. This model empowers rich customer interactions and personalization, thereby improves the customer's journey and delivers consistent, connected customer experiences across multiple touchpoints.
Highly secure, scalable and easy-to-understand solution.
Rapid deployment and easy integration with existing infrastructure.
Allows TSPs, Telecom providers to offer one-stop solution to their customers.
Empowers partners to leverage their resources and infrastructure across India to enable SMEs get an end-to-end technology upliftment.