Auto Dialer

outbound-call-center

Best Practices You Shouldn’t Miss In An Outbound Call Center

What strategies do you play on while deciding the performance of your Outbound Call Center? If you think that more number of calls equates to more business driven ideology then you are overlooking your potential competitors. How to raise the bar and get in line with the spill of outbound call center software technology? With …

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5 Key Advantages of Auto Dialer Software for Call Center

Outbound call centers have multiple campaigns for several processes like cold calling for lead generation, following up and nurturing inbound leads, market research and surveys, etc. and mere manual dialing will not help in achieving the competitive targets. Agents using manual dialing usually end up having approximately 10-15 minutes talk time per hour as their …

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Importance of Auto Dialer for Local Presence

According to a study published in 2013 in Tutorial-Reports.com, auto dialers have the potential to increase sales by 50% and improve revenues by almost 100%! In addition, predictive dialers could increase your agent’s performance anywhere between 150% and 400%. But does this actually work in reality?