Call Center Dialer

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Choosing The Right Call Center Dialer For Your Business Is No More Hassle Now!

For every 18 calls, only 1 call is connected to the potential buyer. Picture this in a call center where all your agents’ productivity is at stake against the numbers dialed each day.  For a business that depends on customer interactions, each minute of the day is important!  Automation is the key to get better …

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Best Practices You Shouldn’t Miss In An Outbound Call Center

What strategies do you play on while deciding the performance of your Outbound Call Center? If you think that more number of calls equates to more business driven ideology then you are overlooking your potential competitors. How to raise the bar and get in line with the spill of outbound call center software technology? With …

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Quick Checklist to Select the Right Predictive Dialer

Predictive Dialers have revolutionized the way contact centers perform outbound calling campaigns. With the predictive dialers, manual and tiring process in call centers is now fully automated and efficient. Predictive dialer technology has enabled contact centers to witness exemplary growth in sales, profits, agent productivity, and customer satisfaction. This led to an array of predictive …

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5 Key Advantages of Auto Dialer Software for Call Center

Outbound call centers have multiple campaigns for several processes like cold calling for lead generation, following up and nurturing inbound leads, market research and surveys, etc. and mere manual dialing will not help in achieving the competitive targets. Agents using manual dialing usually end up having approximately 10-15 minutes talk time per hour as their …

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How To Choose The Right Call Center Dialer For Your Business

According to Data and Research firm TOPO, on an average, it takes 18 dials to connect with the potential buyer. Picture this in an ideal call center scenario. What you will see is the hapless call center agents only dialing out the numbers! The phone is still the most preferred channel of communication and if …

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